Frequently Asked Questions

What does Persodias mean?
Why is Persodias jewelry cheaper than other online jewelry retailers and stores?
Can I get my jewellery designed?
How is sales tax calculated at Persodias?
Does Persodias offer custom jewelry?
Do you charge for the customization of jewelry?
Does shipment differ for customized products?
What is your refund policy?
How long does the return process take?
When can I return my product?
Can I return an item without a receipt?
Can I return any item I purchased from Persodias?
How do I measure my ring size?
Does Persodias resize the ring if I have a problem? If yes, what are the charges?
If I need more resizing. How much will it cost?
How long does resizing take?
Can I resize an engraved ring?
I ordered the wrong ring size. Can it be changed before the product is shipped?
How can I get my items repaired?
How long will the repair take?
How much does it cost to repair my Persodias jewelry?
How long will it take for the product to be delivered?
What are your shipping charges?
What if I am unavailable when the product is delivered?